PRIVACY POLICY

Last updated December 15, 2025

At Antaja ("we," "us," or "our"), we deeply value the trust you place in our R&D and technology solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our hardware products (such as NovaCool systems or UAV components), or use our digital services. Please read this policy carefully.

1. Data We Collect

We may collect and process the following categories of data:

• Personal Identification Information: Name, email address, phone number, and professional title when you register, request a quote, or contact our support team.
• Shipping & Billing Information: Physical address, billing address, and payment confirmation details required to fulfill hardware orders and logistics.
• Technical Data: Internet Protocol (IP) address, browser type, time zone setting, operating system, and platform used to access our digital services.
• Product Usage Data (Telemetry): For customers using our connected devices (IoT enabled), we may collect technical logs regarding device health, temperature metrics, and error reports to improve product stability (only with your explicit consent).

2. How We Use Your Information

We utilize your data for strategic and operational purposes:

• Order Fulfillment: To process transactions, manage shipping, and provide installation support for our hardware products.
• R&D Improvement: To analyze usage patterns and technical feedback, helping us refine our cooling algorithms and avionics systems.
• Customer Support: To diagnose technical issues and communicate with you regarding your account or system maintenance.
• Compliance: To fulfill legal obligations, including export control regulations and tax requirements.

3. Disclosure of Your Information

We do not sell your personal data. However, we may share information with:

• Logistics Partners: Third-party shipping companies (e.g., DHL, FedEx) to deliver hardware products to your designated address.
• Service Providers: Partners who assist in payment processing, data analytics, and hosting services (e.g., Cloudflare, Stripe).
• Legal Authorities: If required by law or to protect the rights, property, or safety of Antaja, our customers, or others.

4. International Data Transfers

Antaja is headquartered in Vietnam. If you are accessing our services from outside Vietnam, please be aware that your information may be transferred to, stored, and processed in Vietnam where our central servers and R&D databases are located. By using our services, you consent to this transfer. We take appropriate measures to ensure your data is treated securely.

5. Security of Your Information

We implement industry-standard security protocols, including encryption and strict access controls, to protect your personal information and proprietary technical data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information.
• Restrict or object to the processing of your data.
• Request data portability.

To exercise these rights, please contact our Data Protection Officer at the email provided in Section 8.

7. Changes to This Privacy Policy

We may update our Privacy Policy to reflect changes in our R&D operations or legal requirements. We will notify you of any significant changes by updating the "Last updated" date at the top of this policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at: